Shipping
How long does shipping take?
Shipping generally takes 1-3 business days.
How much is shipping?
Shipping is free on all orders over $35. For orders under $35, a $5 flat rate applies.
Where do you ship?
We currently ship within the United States — international shipping is coming soon!
Orders & Payments
How can I check the status of my order?
As soon as your order ships, you’ll get a shipping confirmation by email or text with a tracking link.
Just tap “View your order” to follow your package in real time
When will my credit card be charged?
Your payment method will be charged as soon as your order is placed with us.
Can I cancel or change my order?
If you need to make a change or cancel, please contact us right away at help@spaforone.com with your order details.
Once your order is processing or has shipped, we can’t guarantee changes or cancellations, and we’re not responsible for address errors or delays after it leaves our fulfillment center.
Returns & Refunds
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, please contact us at help@spaforone.com with the following:
- Your order number
- The item(s) you’d like to return
- The reason for the return
For more information on our refund and return policy and process, please click here.
How long does it take to process a refund?
Once we receive and inspect your return, we’ll let you know if your refund is approved.
If approved, we’ll issue the refund to your original payment method within 3–5 business days. Your bank or card provider may take additional time to post it.
If you haven’t seen the refund 10 business days after we confirmed approval, please contact us at help@spaforone.com