FAQ

Find answers to commonly asked questions below. If you can't find the answer you're looking for you can always contact us at help@spaforone.com

Products

How do I use a Shower Steamer?

Place one shower steamer in the corner of your shower, on a soap ledge, or another flat surface (just keep it out of the direct water stream). As the water hits the steamer, it will start to fizz and release its aroma.

How are your shower steamer scented?

Our steamers are made from 100% pure essential oils sourced from plants and flowers across the globe, ensuring the highest quality and purity.

Will these tablets make the floor slippery or cause stains/drain clogs?

No, our shower steamers are designed to dissolve smoothly without leaving any mess. They won’t make the floor slippery or cause drain clogs, ensuring a safe and hassle-free experience.

Can these shower tablets be used as bath bombs?

Our shower steamers are not designed to be used as bath bombs, as they contain a higher concentration of essential oils. However, you can place the steamer on the edge of the bathtub, where it will activate with a little water contact, releasing its aromatherapy.

How long does each shower tablet last?

The duration of each shower steamer can vary depending on where it's positioned in the shower. If placed directly under the water stream, it will dissolve more quickly, lasting around 5 minutes. However, if positioned away from the direct water flow, it will last longer, typically up to 15 minutes. Water pressure and shower conditions can also affect the longevity of each tablet.

Are shower steamers safe to use during the pregnancy?

Aromatherapy is generally considered safe for pregnant women. However, it’s important you consult with your doctor before use to ensure it's suitable for you.

Shipping

How long does shipping take?

Shipping generally takes 1-3 business days.

how much is shipping?

Shipping is free on all orders over $30. For orders under $30, a $5 flat rate applies.

where do you ship?

We currently ship within the United States — international shipping is coming soon!

Orders & Payments

how can i check the status of my order?

As soon as your order ships, you’ll get a shipping confirmation by email or text with a tracking link.

Just tap “View your order” to follow your package in real time

when will my credit card be charged?

Your payment method will be charged as soon as your order is placed with us.

can i cancel or change my order?

If you need to make a change or cancel, please contact us right away at help@spaforone.com with your order details.

Once your order is processing or has shipped, we can’t guarantee changes or cancellations, and we’re not responsible for address errors or delays after it leaves our fulfillment center.

Returns & Refunds

what is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, please contact us at help@spaforone.com with the following:

  • Your order number
  • The item(s) you’d like to return
  • The reason for the return

For more information on our refund and return policy and process, please click here.

how long does it take to process a refund?

Once we receive and inspect your return, we’ll let you know if your refund is approved.

If approved, we’ll issue the refund to your original payment method within 3–5 business days. Your bank or card provider may take additional time to post it.

If you haven’t seen the refund 10 business days after we confirmed approval, please contact us at help@spaforone.com